Privacy Policy

Who we are
Our website address is: https://www.divanegra.com
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://www.divanegra.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Additional information
How we protect your data
What data breach procedures we have in place
What third parties we receive data from
What automated decision making and/or profiling we do with user data
Industry regulatory disclosure requirements
IMPORTANT POINTS.
1. AT TIMES YOUR PERSONAL DATA MAY BE SHARED WITH THIRD PARTY VERIFICATION PROVIDERS.
Our services are not intended for anyone under 18. We have checks to ensure that we do not knowingly offer our services to or collect personal information from anyone under 18 or anyone using a false identity. These checks involve passing the following information to a third party which verifies the information. If you commence the registration process then you do so on the strict understanding that your personal data will be transferred to that third party and processed accordingly. We reserve the right to change the third parties as and when necessary without reference to you.
The data we share with third parties for verification purposes is (Verification Data):
your full name;
your date of birth;
your (passport or other identification document number);
your address;
your selfie photo.
2. WE HAVE CUSTOMER SERVICE OPERATIONS, CERTAIN PAYMENT PROVIDERS AND OTHER ANCILLARY SERVICES BASED OUTSIDE THE EUROPEAN UNION.
When your personal data is possible transferred outside the EU you will lose the protection of GDPR. By registering, you agree to the transfer of your personal data to North America and Europe – these operations offer a customer service operation using an online portal and they will respond to the queries you have. So by definition, you will be aware of the personal data that they are processing because you will have contacted them with specific queries. They will not receive personal data per se but access our systems remotely. Although your personal data will not leave the Europe the fact that it can be accessed and processed remotely from outside the EEA constitutes a data transfer. We have conducted due diligence on their operations and are satisfied that their processing of your personal data is GDPR compliant.
The provider of the portal is GDPR compliant.
Please feel free to contact us if you require further information.
3. MAKING OR RECEIVING PAYMENTS INVOLVES THE USE OF THIRD PARTIES WHO PROCESS PAYMENTS.
Please refer to Section 4 of our Terms and Conditions. (www.Divanegra.com/terms). Divanegra involves making payments to view User Content; receiving payments from Fans who are viewing User Content or both. To that end you will deal with third party payment processors but will do so independently of your OF membership.
4. ALL CONTENT IS MONITORED BY THIRD PARTIES TO ENSURE THAT THE NETWORK IS LAWFUL AND LEGAL AND NOT BROUGHT INTO DISREPUTE.
We are happy to share with you details of these service providers. We will always conduct due diligence because we will be sharing your personal data with them.
5. WE WILL NOT PROFILE OR MAKE AUTOMATED DECISIONS WHICH AFFECT YOU.
THE PRIVACY POLICY
Introduction
Divanegra is a social network which enables users to share their content; other users to enjoy content and for some to do both. We refer to those users who share content as “Creators” and those users who pay to view Creators’ content as “Fans”. Most of this policy relates to all users but where necessary we differentiate between Fans and Creators.
When people Divanegra, they share some information with us. This policy sets out the information we collect, how we use it and who we share it with.
We confirm that the lawful basis for processing your data is that by participating with our social network you have contracted with us and the processing of data set out here is part of that contract. The contract is the Terms of Service to which all users are a party. To the extent that we have to monitor and control use of our site which includes the content posted, the Creator who posted it and the Fan who accessed the content the basis for that processing is to fulfil a legal obligation.
If you have any questions about anything in our Privacy Policy or wish to complain then please contact privacy@divanegra.com. We hope that we can resolve any query or concern you raise about our use of your information.
Information we collect
Regardless of whether you are a Vendor or Fan or both there are three categories of information we collect:
Information you choose to give us.
Information we get when you use our services.
Information we get from third parties.
Information you choose to give us
In order to open an account and use our services you will disclose to us:
1. Your name;
2. home address;
3. email address;
4. your date of birth;
5. a valid, unexpired copy of your passport or other verified government ID;
6. your banking credentials (depending on the payout method you select).
We may also ask you to provide us with some additional information that will be publicly visible on our services, such as profile pictures, a profile name or other useful identifying information.
If you have any reason to contact us separately for example to discuss concerns with customer services then we will collect the information you volunteer.
Information we get when you use our services
When you use our services, we collect information about the content you have viewed or shared.
Usage information. We collect information about content that Fans have accessed. We may highlight to that user similar content;
Content information. We collect content you create on our services, such as custom stickers, photos, videos, text and information about the content you create or provide, such as if the recipient has viewed the content and the metadata that is provided with the content.
Device information. We collect IP addresses or other identification data from and about the devices you use. For example, we collect:
information about your hardware and software, such as the hardware model, operating system version, device memory, advertising identifiers, unique application identifiers, apps installed, unique device identifiers, browser type, language, battery level and time zone;
Location information. When you use our services, we may collect information about your location. With your consent, we may also collect information about your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points and other sensors such as gyroscopes, accelerometers and compasses.
Information collected by cookies and other technologies. Like most online services we use cookies. The cookies we use are the usual analytics and session cookies
(For your information: most web browsers are set to accept cookies by default. If you prefer, you can usually remove or reject browser cookies through the settings on your browser or device. Keep in mind, though, that removing or rejecting cookies could affect the availability and functionality of our services.)
Log information. We also collect log information when you use our website. That information includes:
1. details about how you have used our services;
2. device information, such as your web browser type and language;
3. access times;
4. pages viewed;
5. IP address;
6. identifiers associated with cookies or other technologies that may uniquely identify your device or browser.
How we use information
We use this information to ensure that the content can be enjoyed by everyone. Our objective is to strive to keep the content appropriate, tasteful and lawful. Here are some of the ways we do that:
develop, operate, improve, deliver, maintain and protect our products and services.
send you communications, including by email. We may use email to respond to support enquiries or to share information about our site.
monitor and analyse trends and usage.
verify your identity and prevent fraud or other unauthorised or illegal activity.
use information we’ve collected from cookies and other technology to enhance the services and your experience with them. This includes use for our referral scheme and different user visual settings.
enforce our Terms of Service and other usage policies.
We may also store or use information locally on your device.
How we share information
We may share information about you in the following ways:
With other Users. We may share the following information with other Users:
information you enter, such as your username, profile name, and profile biography.
any additional information you have consented for us to share.
content you post or send will be shared with your Fans and/or the Creators you subscribe to.
With all Users. We may share the following information with all Users:
public information such as your profile name, username and profile pictures.
With third parties. We may share your information with the following third parties:
With service providers. We may share information about you with service providers who perform services on our behalf. This includes Stripe.
With third parties for legal reasons. We may share information about you if we reasonably believe that disclosing the information is needed to:
comply with any valid legal process, governmental request, or applicable law, rule or regulation, investigation, remedy, or enforce potential Terms of Service violations; protect our, our users’ or others’ rights, property and safety; detect and resolve any fraud or security concerns.
With third parties as part of a merger or acquisition. If we are involved in a merger, asset sale, financing, or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes.